Implementation Audits
Although administrators do their own testing prior to plan implementation, setup errors can fall through the cracks.
Verify Plan Setup
from the Beginning
An implementation review is critical to ensure the integrity of your benefits plan.
If you are changing plan administrators, making changes to benefits or moving to a self-insured plan for the first time, it’s crucial to verify that the claims system is programmed correctly.
Our independent implementation audits verify that your administrator understands the nuances of the plan language, has programmed the system according to plan intent and is set up to pay claims correctly.
KEY BENEFITS
Confirm accurate setup of the claims administrator’s payment and records system before any claims are paid
Ensure systems and processes are in place that will optimize claims payment performance
Identify potential human misinterpretation or uncertainties of plan language
Enhance the claims administrator’s understanding of the plan
Fulfill due diligence and fiduciary responsibility
AREAS OF TESTING INCLUDE:
Deductibles, Coinsurance and Copays
Exclusions
Limitations
Out of Pocket
Benefit Period
Professional Services
Preventative Health Benefits
Inpatient/Outpatient Services
Contact us for a quote
Start the process of verifying accurate setup when a new plan is implemented or changes are made to an existing plan. We will reach out to you with a customized quote based on the details of your interest.
Not quite ready for a quote, but want to connect with someone to discuss options? Contact us here.